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Train me to be a CEO
Creating Employee Accountability, Improving Company Profitability
Small and medium sized business senior management and CEO training
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Your
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Train me to be a CEO Creating Employee Accountability, Improving Company Profitability |
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Small and medium sized business senior management and CEO training
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A New Article Series: The Wheel of Management! We have just launched a new series of articles in "The Wheel of Management" We think you will like them! Mark-up or Margin, are you confused?I am sure most of my readers check the search words used by visitors to their website. I do almost every day, and there are some very revealing and frankly shocking facts which emerge. Perhaps the most shocking is the fact that the commonest type of search which finds my site goes something like "What markup do I need for a 25% margin?" To Read More go to the full article. A Budget is so much more than just a financial plan! Every time I tell a client that he needs to prepare a budget, I know the reaction will be a groan. "All that work and what good does it do?" My response is equally predictable, "If you think that you are neither doing it right or using it right" New Year Resolutions for Small Business Owners. As we enter the new year, we all make resolutions about change we intend to make in our lives. So why not give some thought to those resolutions we need to make for change we need to make in our business. Here are some I think many small business owners will benefit from. What is Break-Even? The Break-even point is defined as the point where total gross revenue from sales equals total fixed expenses plus total variable expenses. Managing cash in your small business. The recession seems to be nearing it's end and good times are on the way. Sales will begin to grow and we will be busy again. End of problem? Not really: - beware of the cash crunch. Accountability is a two way street! I was reading in the newspaper today that the new CEO of General Motors had called upon his senior staff to be "accountable". That is a good call, but in my experience the problem is often the reverse. By that I mean most senior personnel would like nothing better than being treated as accountable for their results, but feel that they are being micro-managed at every step of the way.Why Do Small Business Owners Struggle with Accountability? When I speak with small business owners, the conversation almost always comes round to the question, "How do I make my people accountable? The immediate response I make is "Tell them, measure them, then trust them." Would you employ an un-trained Plumber? Many entrepreneurs are trades people who decided they could do a better job at running a company than their then boss and break out to do their own thing. Being trades people they know the importance of training, and yet they plunge in willy- nilly to being the CEO Some General Rules to Help You Sell in the Post Recession Economy The 90's and early 2000's were a time of great expansion and sales growth was expected and assumed. However, as we come out of this recession, this kind of sales growth cannot continue to be expected. With the future not being as rosy and with more uncertainty, the sales effort has to become more focused and the company has to spend a lot more time and effort on selling. Your AR is Your Cash in Someone Else's Bank Account As a management consultant I see many different businesses but in most cases the problems are the same. In the over 50 clients I worked with over the past three years, not one did not have a problem with accounts receivable (AR). The common response to the question was "They are such a good customer, we don't want to upset them." What is Accountability? One of the most elusive concepts in management is accountability. In leadership roles, accountability is the acknowledgment and assumption of responsibility for actions within the scope of a role or position, encompassing the obligation to report, and be answerable for resulting consequences. Once accountability becomes a part of your management style, you will see improved results and more satisfied employees. You Only Get One Chance to Create a First Impression Why do some salespeople make it look so easy? Most likely their secret is that they have developed an effective sales message. Remember your product or service is just a means to an end in the eyes of the customer. You have to address the customers' "end" in order to get the order. How to use Delegation in your Small Business. One of the most important skills a small business CEO or other senior manager must master is delegation. The reason is very simple. He cannot do it all himself. Unfortunately delegation is not that simple, and mastering it takes commitment and practice. If one is to be a successful manager, delegation is a necessity. Mark-up or Margin, what is the difference. "I need 25% margin to be profitable" you say. "So why don't you price to achieve that margin?" I ask. "Your 25% mark-up is actually a 20% margin!" It usually takes half an hour plus a calculator and several scraps of paper before you agree that they are pricing their product/service 5% lower than they intended. Delegation and Accountability: Two Strings of the Same Bow. Delegation and accountability have several similarities in concept. These two building blocks of management are two strings of the same bow. Yes, to have effective delegation, you need to hold your designees accountable, and to be successful in holding your subordinates accountable you must have effectively delegated the required authority. Is there a discipline problem in your small business? I ask this question at most of my clients, and there is a very interesting result. When the question is posed to the senior managers, most often the answer is "no". On the other hand, when the responder is in the field or on the shop floor, the answer very often is "yes". Why the difference. Simply put, most supervisors avoid applying discipline. They are scared of losing the guys support. On the other hand, the workers see one or two of the group getting away with transgressions, and they get really upset.How to properly organize your small business  An alternative description of a company is an organization, but experience shows that very few small businesses are properly organized. Well defined organizational structure is the framework upon which a business depends for its form and efficiency.
Training is the catalyst for generating the activation-energy needed to fuel your company. If you are not satisfied with your company's profits, call us, we can help! |
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St Janes City FL USA + Toronto Canada Working throughout the USA and Canada
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